A speed test measures the Internet connection speed of your device by running multiple tests. You'll learn the latency or ping time (in milliseconds), your download speed, and upload speed. Please note that the devices using your Internet right now and how you are connected will influence your reported speeds. If your speeds are always too slow, please let us know and we'll help you troubleshoot.
DIY tips to improve your Internet speed
Here are a few basic Do It Yourself tips that might help
- Power things off and on again (router, computer, tablet)
- Move your router to a better location (higher is better)
- Adjust your router’s antennas (usually vertical is best)
- Extend your Wi-Fi network (Invest in a Mesh Router)
- Switch your Wi-Fi frequency band (2.4Ghz or 5Ghz)
- Prune unnecessary connections (i.e. Streaming Video)
- Call Support, we’re happy to try to isolate the issue